Return & Refund Policy
Effective Date: July 15, 2026
Thank you for shopping with Mohiuddin Bag House. We strive to provide high-quality bags and accessories. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
Returns
We accept return requests within 7 days of the delivery date.
To be eligible for a return, the item must:
- Be unused, unworn, and in its original condition.
- Have all original tags, packaging, and accessories intact.
- Be accompanied by a valid order number or proof of purchase.
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, negligence, or improper handling.
- Items showing signs of use, washing, or alteration.
- Customized or personalized products.
- Clearance, sale, or promotional items unless they arrive damaged or defective.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please include:
- Your order number.
- Clear photographs of the product and packaging.
- A brief description of the issue.
After verification, we will arrange a replacement or issue a refund, depending on product availability.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved:
- Refunds will be processed to the original payment method.
- The amount is generally credited within 5–10 business days, depending on your bank or payment provider.
Shipping charges (if any) are non-refundable unless the return is due to our error or a defective product.
Exchanges
We offer exchanges for products that are damaged, defective, or received incorrectly. Exchanges are subject to stock availability.
Return Shipping
- If the return is due to a damaged, defective, or incorrect item, Mohiuddin Bag House will bear the return shipping cost.
- For returns due to a change of mind or other customer-related reasons, the customer is responsible for return shipping charges.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery if it meets the eligibility requirements outlined in this policy.
Contact Us
If you have any questions regarding returns or refunds, please contact us through the contact details provided on the Mohiuddin Bag House website. Please include your order number for faster assistance.